About this role
4-month co-op placement supporting energy efficiency programs in British Columbia. Focus on application administration, customer service, program metrics analysis, and process improvement using a house-as-a-system approach.
Must have
Active enrollment in post-secondary education in Environment, Science, Business or Engineering
Strong oral and written communication skills
Customer service experience
Proficiency with MS Office with emphasis on Excel
Ability to work well with all levels of management and external contacts
Must be located in British Columbia
Technologies
Responsibilities
Support application administration including intakes, transfers, cancellations, and assignments
Prepare information requests for customers and assessors to address submission deficiencies
Maintain customer satisfaction and develop customer relationships
Analyze program metrics related to application administration and energy savings
Identify process optimization and improvements
Prepare and maintain reports to manage and monitor project activity
Recruitment process
4-month co-op placement term
Hourly compensation of $23 with range $19.00 to $30.25 CAD
Must be authorized to work in Canada without employer sponsorship
Pre-employment checks required for successful hires
