Phaidra is seeking an AI Controls Solutions Engineer to operationalize and scale AI-powered control systems for enterprise data center customers. You'll combine HVAC/controls expertise with Python scripting to deploy reinforcement learning agents that optimize industrial cooling systems. This 100% remote role involves 25% travel and close collaboration with data scientists and product teams.
5-10 years of work experience as a controls engineer, programmer, or equivalent
Expertise in HVAC and Data Center cooling control methodologies and strategies
Knowledge of chiller plant fundamentals, configurations, and sequence of operations
Understanding of applied thermodynamics for cooling, refrigeration, and hydronics systems
Experience with industrial and commercial control systems and protocols such as BACnet and Modbus
Understanding of air side chilled water and direct expansion cooling systems control strategies
Experience programming control systems with PLC, ladder logic, text, or block programming languages
Ability to read and write Python scripts to implement AI development tools for customer use cases
Strong proficiency working with data center operations teams and solving field operations problems
Good educational background in Mechanical Engineering, Computer Science, Software Engineering, Control Theory, or Applied Mathematics
Excellent communication skills with ability to explain complex domain and AI/ML concepts to non-experts
Ability to own and manage large sections of documentation with high standards
Ability to understand customers well and drive pragmatic urgency and customer satisfaction
Independently uses AI tools to improve workflows, automate repetitive tasks, and support troubleshooting
Create facility models using Phaidra's products for ingestion by AI control systems
Configure and commission Phaidra's products according to facility and customer requirements
Work with product team to identify and define product requirements based on customer specifications
Translate customer needs into coherent documentation for software development team
Provide ongoing support of deployed products including issue resolution and performance monitoring
Lead deployment and support of multiple Solutions in parallel
Analyze performance and viability of engineered solutions
Troubleshoot, triage, and analyze issues with control systems and equipment
Act as internal and customer-facing SME on delivery of platinum support to customers
Provide technical advice to research projects and support sales and marketing efforts
Assist in analyzing and triaging AI control systems in the support phase
Ensure automated tools enable Phaidra to scale across thousands of customers
This role can include 25% travel
100% remote company with no physical office
Team located throughout USA, Canada, UK, Sweden, Spain, Portugal, Netherlands, Singapore, Australia, and India
Hired internationally with help of partner OysterHR
Interview process includes 5 stages via Google Meet with active camera required
Onboarding includes building toy system from scratch by day 60
Site visits begin by day 90
Documentation-first culture with asynchronous communication
Weekly all-hands meetings and regular virtual team-building activities
Core values: Agency, Velocity, Craft, and Truth
76,960 – 76,960 USD
/ year
98,000 – 147,000 CAD
/ year
85,000 – 110,000 CAD
/ year
161,640 – 169,995 USD
/ year
114,400 – 166,400 CAD
/ year