Danaher
·Healthcare Technology
Field Service Representative - Remote
About this role
Provide on-site service for diagnostic laboratory instrumentation across Southwestern and Northern Ontario. Perform installation, maintenance, repair, and validation of biomedical equipment with up to 60% travel.
Must have
Technical diploma or higher in Biomedical Engineering Technology or Electronics Engineering Technology or related field
Minimum of 3 years relatable experience with field service experience preferred
Experience using Hematology instrumentation
Valid driver's license with clean driving record over past three years
Ability to travel up to 60% of time including overnight travel within assigned district
Ability to lift lower and carry up to 50 lbs unassisted
Ability to travel to and from United States and hold valid driver's G license
Must meet safe driver criteria and vendor credentialing requirements including annual background checks immunizations and required training
Technologies
Responsibilities
Independently serve customers by performing troubleshooting repair installation validation and preventive maintenance on designated instrumentation
Complete timely and accurate preventive maintenance field modifications instrument repairs and service documentation
Deliver exceptional customer service including technical training on diagnostic products and systems
Focus on customer needs and satisfaction while building relationship to become perceived partner in their business
Travel throughout district territory and or Canada experiencing various places instrumentation is utilized
Benefits
Recruitment process
Reports to Canada Central District Manager
Part of Field Service Organization located in Southwestern Ontario supporting territory around that region including Northern Ontario
100% remote home position with frequent local and regional travel expected up to 60% of time
Eligible for bonus incentive pay
Annual salary range may be modified in the future
