Wongdoody
·Artificial Intelligence
Head of AI, North America
About this role
Lead AI strategy and execution across creative, UX/UI, product, and digital marketing for a global creative agency. Drive GenAI tool productization, marketing intelligence, and operational transformation while mentoring cross-functional teams.
Must have
Demonstrated experience applying AI to creative workflows, UX/UI design, digital marketing optimization, or content generation
Strong understanding of LLMs, model orchestration, prompt engineering, vector databases, and AI agent ecosystems
Hands-on experience with data unification, analytics environments, and ML frameworks
Experience leading cross-functional delivery teams with both technical and creative talent
Polished communication, presentation, and storytelling skills with ability to simplify complexity
Deep commitment to ethical, transparent, and responsible AI use
Technologies
Responsibilities
Define North America AI strategy aligned with agency growth plans, creative excellence, and client outcomes
Build AI roadmap for UX/UI, product experiences, digital marketing, and GenAI-powered content creation
Integrate AI into UX/UI and product design and marketing workflows from concepting to prototyping to testing
Build data-driven AI models for audience targeting, attribution, optimization, forecasting, and media performance
Unify data across platforms to power predictive insights
Design AI-enabled systems to improve resourcing, capacity planning, utilization, and delivery forecasting
Lead design and implementation of AI tooling including model orchestration, prompt frameworks, vector search, and internal AI agents
Act as senior AI advisor for clients in product, marketing, and creative domains
Mentor cross-functional teams including data analysts, strategists, designers, and creative technologists
Raise AI literacy across agency through training, frameworks, and everyday use cases
Benefits
Amenities
Recruitment process
Reports to executive leadership and partners with clients, technology teams, and creative leaders
Role requires balancing innovation, rigor, and empathy in fast-paced creative environment
Must ensure AI initiatives comply with privacy, IP protection, ethical standards, and Infosys requirements
Bonus if you have experience in creative production for marketing
Background in production is a plus
Advanced degree in AI, Data Science, Computer Science, HCI, or related field preferred
Previous leadership experience in creative or digital agency preferred
