About this role
Hands-on senior engineering role focused on improving production resilience, strengthening security, and enhancing developer experience across AWS and Kubernetes infrastructure. Design foundational systems and tooling that enable engineering teams to ship secure, reliable, and scalable software with confidence.
Must have
8+ years of experience in SRE, Platform Engineering, DevOps, or related cloud-native engineering roles
Deep expertise in AWS services including EKS, IAM, VPC, Lambda, CloudFront, S3, and cloud networking/security best practices
Advanced experience operating and scaling production Kubernetes environments
Strong hands-on experience with Istio service mesh including traffic management, security, observability, and resiliency
Proven expertise with Infrastructure as Code preferably using AWS CDK
Experience building and managing CI/CD pipelines using GitHub Actions or similar platforms
Strong troubleshooting, performance optimization, and incident management experience in distributed systems
Excellent communication, collaboration, and technical leadership skills
Strong proficiency in TypeScript and Node.js for platform engineering, automation, and operational tooling
Experience designing and operating monitoring, logging, tracing, and alerting solutions for cloud-native platforms
Strong knowledge of AWS CloudWatch, OpenTelemetry, AWS X-Ray, and Kubernetes observability tooling
Experience defining and operationalizing SLIs, SLOs, alerting strategies, runbooks, and reliability metrics
Deep understanding of Kubernetes architecture, controllers, Gateway API, ingress management, and service networking
Experience implementing zero-trust architectures, mTLS, and service-to-service security controls
Technologies
Responsibilities
Drive reliability engineering initiatives and operational excellence for mission-critical services running on AWS and Kubernetes
Design, implement, and continuously improve deployment, release, and rollback strategies across complex distributed systems
Establish secure-by-default CI/CD pipelines with robust automation, governance, and policy-driven controls
Enhance platform observability through metrics, logs, tracing, and actionable alerting to improve system visibility and operational efficiency
Define, implement, and mature Service Level Indicators, Service Level Objectives, and reliability standards across the organization
Lead response efforts for high-severity incidents, ensuring timely resolution, effective communication, and meaningful post-incident reviews that drive continuous improvement
Partner closely with engineering teams to strengthen platform standards, improve service resilience, optimize runtime performance, and embed reliability best practices
Mentor and guide engineers on cloud-native technologies, site reliability engineering principles, and operational excellence practices, fostering a culture of continuous learning and accountability
Benefits
Amenities
Recruitment process
Full-time permanent position and existing vacancy
Remote location open to candidates legally authorized to work in Canada
Role is eligible for discretionary bonus and/or commission as well as other benefits
Actual pay within the listed range will be determined based on transferable skills, relevant experience, market conditions, and primary work location
Posted range is subject to change and may be updated periodically
Innovation is at core with cutting-edge technology in accounting and financial reporting
Committed to collaborative culture where ideas are valued and knowledge sharing is encouraged within supportive, inclusive team
Driven by impactful work that directly affects how clients manage financial processes and drive their success
Embrace global opportunities working on international projects and collaborating with diverse, global team
Recent strategic investment from Hg Capital in 2020, now in next major growth phase
Core value of Many Voices, One Team dedicated to building diverse, equitable, and inclusive teams
Recruitment process may use AI assisted tools but not for candidate screening or assessment
All final hiring decisions are made by humans to ensure fairness, transparency, and oversight
Successful candidates must complete background check through Certn.co including Identity Verification and Criminal Record Check
Executives and Senior Managers will undergo Soft Credit Check as well
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