Senior Privacy & Compliance Program Manager

RemoteSeniorPosted Aug 17, 2026

SaaSOpen sourceAI

About this role

Lead privacy, compliance, and data governance programs for Thunderbird at MZLA, a Mozilla-owned nonprofit building trusted open-source communication tools. You'll build practical processes for vendor reviews, DSAR workflows, and compliance readiness across a growing global product portfolio.

Must have

8+ years relevant professional experience in software, SaaS, or technical product environments

5+ years hands-on experience in privacy operations, compliance program management, GRC, or similar function

Experience coordinating cross-functional programs across legal, engineering, product, and operations teams

Experience supporting vendor, tool, or subprocessor reviews with privacy and security risk considerations

Experience with GDPR, EU privacy requirements, DSARs, data inventories, and records of processing

Technical fluency to understand data flows through cloud services, vendor tools, and support systems

Familiarity with incident response, breach readiness, or security and privacy escalation processes

Strong project management skills and ability to build pragmatic processes for a growing organization

Ability to learn and responsibly use emerging technologies including AI-enabled tools

Technologies

SaaSOpen sourceAI

Responsibilities

Coordinate MZLA's privacy and compliance program work including planning, reviews, risk tracking, and leadership reporting

Translate privacy, security, and compliance requirements into practical processes

Coordinate vendor and tool reviews with legal, engineering, product, and other stakeholders

Document data flows, subprocessors, and privacy, security, and operational considerations

Support privacy operations and data governance including DSAR and privacy-rights workflows

Develop and maintain data inventories, records of processing, retention practices, and privacy documentation

Partner with technical teams to support privacy-by-design practices for new products and services

Support compliance and audit-readiness efforts including ISO-related readiness and evidence tracking

Strengthen incident response readiness by clarifying roles, escalation paths, and coordination needs

Build lightweight guidance, checklists, templates, and training materials for teams

Benefits

Training and career developmentEmployee Assistance ProgramPaid parental leaveHealth insuranceDental insuranceVision insuranceRetirement benefits with matchWellness allowanceHome office allowanceFlexible hoursCompetitive salaryStock optionsRemote work

Amenities

Fully remote work with schedule flexibilityCompany-provided laptopAnnual bonus programMonthly remote work stipendAnnual professional development stipendAccess to Coursera learning platformIndustry conferences and company all-hands gatherings24 days PTO per year prorated plus birthday and year-end shutdown9 wellbeing days and quarterly wellbeing stipend401k or RRSP contributionsDisability and life insurancePaid sick days