Technical Advisor – Airframe & Engine

Collaborate with customers to evaluate and recommend inspection and maintenance alternatives for airframe and engine events

Set up and support customers in coordinating all aspects of maintenance events with repair facilities and service providers

Provide on-site customer representation particularly during major scheduled inspections

Support customers during Aircraft on Ground (AOG) events ensuring timely communication and resolution

Create and manage Service Calls to track technical data event progress and support financial forecasting

Develop and maintain strong client relationships through regular and proactive communication

Build and sustain working relationships with regional service facilities mobile repair teams and other providers

Research aircraft logbooks and/or perform visual inspections for new enrollments or contract reviews

Review and process invoices in AMS meeting turn-time goals established by management

Perform event triage assessing maintenance findings and serving as primary liaison between facilities vendors and customer

Conduct asset inspections when enrolling new aircraft into service programs

Maintain thorough working knowledge of applicable contracts policies and procedures