About this role
Hands-on Technical Solutions Engineer driving data integration, solution design, and cross-team technical partnership for higher education institutions from discovery through deployment. Own the full technical arc of onboarding and implementing DataKind's platform, writing production code and configuration to connect institutional systems.
Must have
5+ years in hands-on technical implementation or solutions architecture with client-facing delivery
Must have personally written and shipped production code, data pipelines, and system integrations
Proficient in SQL and a scripting language, Python preferred
Able to independently configure and troubleshoot data mappings, schema alignment, and data flows
Comfortable running technical discovery directly with institutional IT/data teams
Deep alignment with DataKind's mission and commitment to educational equity and data-driven social impact
U.S.-based permanent address with authorization to work in the United States without visa sponsorship
Technologies
Responsibilities
Directly build and ship technical work for each institution's onboarding including code, pipelines, and configuration
Configure, validate, and troubleshoot data mappings, schema alignment, and data flows for each institution's environment
Anticipate integration risks and unblock issues independently before they stall deployment
Build reusable technical assets including reference architectures, integration playbooks, and mapping templates
Serve as primary technical point of contact for higher education institutions participating in the UDTS
Lead technical discovery to understand each institution's data landscape and translate into integration requirements
Run solution design and architecture conversations with institutional IT, data, and IR teams
Produce integration specs and technical implementation plans tailored to each institution's environment
Translate platform capabilities and roadmap to institutions and institutional feedback into clear internal requirements
Partner with Engineering and Product to confirm proposed integration solutions are feasible
Surface recurring technical patterns and gaps across institutions to inform product priorities
Benefits
Recruitment process
Reports to the Director, Product
Remote position with working hours primarily between 8am-6pm Eastern Time
Estimated travel of 10-20% to support institutional go-lives
Organization-wide recharge days and bi-weekly meeting-free days
Minimum of 20 vacation days encouraged annually
100% employer-paid medical, vision, and dental benefits for employees, 72% for dependents
12 weeks paid parental leave
Professional development funding each year with mentorship and advancement opportunities
401(k) plan with 5% employer matching
Annual staff retreat and in-person conferences and strategic planning
DEI Steering Committee drives diversity, equity, and inclusion initiatives
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