JobsBackendEnterprise Context Architect
Dropbox

Dropbox

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Backend

Enterprise Context Architect

RemoteSeniorPosted Aug 17, 2026
AIKnowledge GraphLLMsServiceNowMicrosoft 365AtlassianElasticsearchVector Search+15 more

About this role

Lead the strategy and architecture for Dropbox's enterprise knowledge layer, making content AI-ready through standards, metadata, and governance. Define how AI systems access, trust, and act on enterprise knowledge while partnering across Engineering, IT, Legal, and Security.

Must have

7+ years designing enterprise information architecture at scale

2+ years applying information architecture to AI retrieval and grounding

Direct experience preparing content for AI consumption

Working fluency in RAG, grounding, semantic chunking, embeddings, and vector search

Hands-on experience with knowledge graphs, ontologies, or semantic models

Track record building federated operating models across functions

Evidence of metadata standards or authoring frameworks adopted at scale

Demonstrated ability to influence senior stakeholders across Engineering, IT, Legal, and Security

Technologies

PythonGitRESTJSONAIServiceNowElasticsearchAtlassianLLMsRAGNIST AI RMFKnowledge GraphMicrosoft 365Vector SearchEmbeddingsSemantic ModelsOntologiesDITAKCSOWASPCopilot SearchNotionSlack

Responsibilities

Define source-of-truth strategy for enterprise knowledge and AI eligibility

Define enterprise standards for AI-ready content across structure, metadata, and provenance

Design control model for AI actions including eligibility rules and escalation paths

Lead platform and connector strategy across the content stack

Build federated operating model for enterprise content stewardship

Define content quality in AI context and stand up retrieval evaluations

Co-own AI content eligibility and permissions modeling with Legal, Privacy, and Security

Benefits

Paid parental leaveHealth insuranceDental insuranceVision insuranceRetirement benefits with matchWellness platform with incentivesFlexible hoursCompetitive salaryRemote workProfessional developmentGlobal team collaboration

Recruitment process

1

First role of its kind at Dropbox

2

Partner with IT, Engineering, Legal, Privacy, and Security

3

Decisions directly impact AI performance across the company

4

Role evolves as AI capabilities shift

5

Track technology shifts and revise standards accordingly

6

Domain experts stay accountable for content accuracy