Lead UX Researcher

RemoteLeadPosted Aug 17, 2026

AIData analytics+6 more

About this role

Lead mixed-methods UX research for Wikimedia Foundation's 'Increase our Reach' initiative, studying how non-users and lapsed users interact with Wikipedia content across emerging platforms like AI chatbots. Combine qualitative and quantitative research to inform product strategy and human-centered design decisions.

Must have

6+ years experience conducting UX research within a product organization

Deep expertise with qualitative methods including interviews and contextual inquiry

Ability to conduct quantitative research end-to-end including surveys and benchmarking

Master's or PhD in HCI, Cognitive Science, Statistics, Psychology, or related field

Excellent oral and written communication skills in English

Experience with experimental design and statistical analysis

Technologies

FigmaSketchPrototypingWireframingProduct visionData analyticsUI designAI

Responsibilities

Lead qualitative and quantitative UX research studies for product teams

Proactively identify and define strategic research projects with stakeholder buy-in

Communicate research findings and recommendations to cross-functional stakeholders

Act as trusted thought partner for product managers, designers, and data scientists

Inform planning and strategy through synthesis of user and organizational knowledge

Evolve best practices and drive improvement of team processes

Mentor junior researchers and guide contractor work

Document and communicate research publicly with the Wikimedia community

Benefits

Paid parental leaveHealth insuranceDental insuranceVision insuranceRetirement benefits with matchFlexible hoursRemote workProfessional developmentGlobal team collaboration

Amenities

Remote-first organization with staff in 40+ countriesCompetitive and equitable salary based on skills, experience, and locationAsynchronous communication culture with flexible scheduling