Tenstorrent
·Artificial Intelligence
Staff Field Application Engineer, Customer Success
About this role
Tenstorrent seeks a customer-facing Field Application Engineer to drive AI/ML product adoption with enterprise customers. You'll bridge technical expertise and sales, solving real-world AI challenges while shaping product roadmap through field insights.
Must have
5+ years of relevant technical enterprise experience in customer-facing roles
Proven expertise in AI technologies and frameworks including ML and deep learning
Experience with PyTorch or TensorFlow
Experience with embedded systems, FPGA architecture or AI accelerators
Good understanding of data center, server architecture and deployment
Strong customer-facing skills and excellent communication abilities
Technologies
Responsibilities
Work directly with customers in meetings, presentations, and workshops to understand technical challenges
Provide effective solutions to customer problems leveraging deep AI technical knowledge
Partner closely with sales operations and product teams
Provide customer feedback to help shape future product enhancements
Drive adoption of Tenstorrent's AI products and solutions with enterprise customers
Convey complex technical concepts to non-technical stakeholders
Benefits
Recruitment process
Remote based out of North America with preference near Santa Clara, Austin, or Toronto
Candidates assessed for appropriate level during interview process
Compensation includes base and variable compensation targets
Offer contingent upon eligibility to access U.S. export-controlled technology
Equal opportunity employer
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