About this role
Lead end-to-end design for complex B2B payment products at NMI, a global payment technology leader. You'll craft intuitive experiences for technical workflows, build design systems, and leverage AI tools to accelerate prototyping and research across greenfield and redesign initiatives.
Must have
4+ years of experience designing B2B digital products and systems
Strong portfolio showcasing process, breadth of work, and impact
Familiarity with financial products, APIs, or transaction systems
Proven ability to collaborate cross-functionally with excellent communication skills
Strong verbal and visual presentation skills with articulate design point of view
Ability to simplify complex technical and payment concepts into intuitive UX
Proficiency in Figma and experience building and maintaining design systems
Working knowledge of WCAG accessibility standards for regulated payment workflows
Demonstrated hands-on experience using AI tools to speed up design and research work
Experience conducting user research and usability testing with actionable outcomes
Technologies
Responsibilities
Design end-to-end experiences including journey maps, user flows, wireframes, prototypes, and high-fidelity designs
Plan and conduct user research including internal usability testing and external partner validation
Build and maintain design systems to ensure consistency and scalability across products
Benchmark designs against competitors and identify improvement opportunities
Use AI tools as core part of design and research workflow to accelerate prototyping and synthesis
Contribute to customer engagement materials, conference planning, and special projects
Benefits
Amenities
Recruitment process
Role spans both greenfield design and redesign of existing Payment Gateway products
Work closely with product managers, engineers, and stakeholders to identify opportunities
Thrive in ambiguity and bring strategic design thinking to product challenges
Role can be based in the US or Canada
NMI is a global leader in payment technologies powering SMBs, entrepreneurs, and fintech startups
Company has dedicated DEI action group, affinity networks, and anonymized resume screening
Background and financial checks required for all offers
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