About this role
Systems-focused Program Manager to manage BriefingSource administration, Salesforce reporting and integration, metrics strategy, data quality, workflow enablement, and AI adoption for NVIDIA's global EBC Program. Drive reporting and analytics engine, own BriefingSource operations, and implement AI-enabled workflows across briefing intake, reporting, and team operations.
Must have
8+ years of meaningful industry experience in program management, business operations, customer engagement operations, systems administration, analytics, or related roles
Bachelor's and/or Master's degree or equivalent experience
Direct hands-on BriefingSource experience including administration, reporting, data quality, field configuration, workflow support, vendor concern management, and issue resolution
Experience in Salesforce reporting and integration particularly when Salesforce data supports downstream operational systems, dashboards, or customer engagement workflows
Strong understanding of reporting logic, data quality, metrics definitions, dashboard development, and operational reporting practices
Ability to evaluate AI workflow opportunities, translate business needs into clear requirements, and guide adoption with non-technical users
Strong program management skills across systems, operations, vendors, timelines, collaborators, and cross-functional dependencies
Proven ability to influence cross-functional teams without direct authority and drive issues to resolution
Excellent communication skills including the ability to explain data, status, risks, tradeoffs, and recommendations to leadership and cross-functional partners
Technologies
Responsibilities
Drive the EBC reporting and analytics engine including recurring reporting, data assurance, and leadership-ready insights
Own BriefingSource administration, reporting workflows, field quality, workflow support, vendor customer concern handling, and issue resolution across the EBC program
Partner directly with Sales Operations teams to improve dashboards, integration quality, and SFDC linkage
Identify and implement practical AI-enabled workflows across briefing intake, reporting, feedback capture, knowledge retrieval, and team operations
Define and maintain EBC program metrics across operational health, survey performance, partner activation, pipeline influence, and program outcomes
Collaborate with global EBC program owners to develop scalable processes and tools for initiatives such as Speakers Bureau, Demos, EBC at key events, and regional operations
Manage working relationships with vendors, reporting partners, and other cross-functional teams
Benefits
Recruitment process
NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years
Today NVIDIA is tapping into the unlimited potential of AI to define the next era of computing
Executive Briefing Centers serve as locations where NVIDIA engages customers and partners to expand their insight into NVIDIA's solutions and promote strategic alignment
This role ensures a solid platform featuring necessary automations, integrations, and operational stability to support the full EBC program
Applications for this job will be accepted at least until August 23, 2026
This posting is for an existing vacancy
NVIDIA uses AI tools in its recruiting processes
NVIDIA is committed to fostering an inclusive work environment and proud to be an equal opportunity employer
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