About this role
Serve as trusted technical advisor for Mid-Market customers and channel partners across Ontario and Quebec. Drive technical sales engagements, demonstrate Sophos cybersecurity portfolio value, and help customers strengthen security posture through strategic guidance and solution expertise. Requires fluency in English and French with travel throughout Ontario and Quebec.
Must have
5-8+ years in Sales Engineering or similar customer-facing technical role
Fluency in both English and French written and verbal
Experience supporting Mid-Market and commercial customer segments
Strong understanding of cybersecurity technologies and best practices
Demonstrated expertise in MDR, XDR, Endpoint, Network, Cloud, or Email Security
Ability to conduct executive presentations and technical workshops
Strong consultative selling and customer engagement skills
Experience supporting indirect sales through channel partners and resellers
Excellent communication organization and collaboration skills
Ability to work independently while thriving in team-selling environment
Technologies
Responsibilities
Serve as primary technical resource for Mid-Market sales across Ontario and Quebec
Partner with Account Executives and Channel Account Managers on territory growth
Build relationships with customer technical stakeholders and business decision-makers
Conduct technical discovery sessions to understand environments and requirements
Deliver product demonstrations technical presentations workshops and proof-of-concepts
Act as subject matter expert across Sophos cybersecurity portfolio
Articulate technical and business value propositions and competitive differentiation
Support customer retention expansion and cross-sell through technical reviews
Partner with Customer Success and Renewals to increase adoption and identify growth
Collaborate with channel partners to generate pipeline and deliver enablement
Represent Sophos at industry events webinars and regional marketing initiatives
Maintain accurate opportunity updates in Salesforce for forecasting
Provide field feedback to Product Management Marketing and Leadership
Mentor junior team members and contribute to SE enablement initiatives
Lead consultative cybersecurity discussions with technical and executive stakeholders
Benefits
Amenities
Recruitment process
OTE ranges from $176,000 to $293,000 including target sales commissions
Must have legal authorization to work in Canada without employer sponsorship
Travel required throughout Ontario and Quebec for customer partner and event engagement
Remote-first working model with some roles requiring hybrid approach
Employee-led diversity and inclusion networks build community and provide advocacy
Annual charity fundraising initiatives and volunteer days for local communities
Global employee sustainability initiatives to reduce environmental footprint
Monthly wellbeing webinars and training to support employee health
