Instacart
·Product Management
Chief of Staff, Online Grocery
About this role
Strategic individual contributor role partnering with the General Manager of Instacart's Online Grocery business to run operating rhythm, executive communications, and priority programs across a 200-person product and R&D organization. Requires 10+ years experience with R&D background and executive-facing consulting or strategy experience.
Must have
10+ years of work experience
R&D experience in product, design, engineering, or technical program management
Consulting, corporate strategy, or finance background with executive experience
Ability to navigate product, design, and engineering organizations at scale
High EQ with people-oriented relationship building skills
Outstanding written and verbal executive communication
Strong analytical skills with commitment to high-quality work
Exceptional program management with multi-initiative execution
Ability to travel 10%
Technologies
Responsibilities
Own and improve business rhythm including leadership syncs and quarterly reviews
Manage GM operating cadence with prioritization and delegation
Improve organizational decision-making with frameworks and pre-reads
Capture and communicate decisions ensuring execution follow-through
Shape and run leadership team offsite substance and follow-through
Serve as trusted thought partner to GM and problem-solving partner to R&D leaders
Prepare briefings and coordinate research for GM meetings
Partner with GM, HR and finance on headcount budget management
Drive calendar, planning and content for C-suite and board communication
Support GM content preparation for speaking engagements
Spot and diagnose organizational issues with structured candid read-outs
Partner on culture dynamics and high-trust leadership team culture
Turn engagement survey signals into executed action plans
Drive annual and long-range planning for Online Grocery
Take ambiguous efforts from unclear to fully underway with clarity and plans
Proactively identify and own emerging opportunities and risks
Benefits
Recruitment process
Individual contributor role with no direct reports
Remote position available in Ontario, Alberta, British Columbia, and Nova Scotia
Eligible for new hire equity grant and annual refresh grants
Instacart is a Flex First team with flexible work location options
Regular in-person events for community building
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