Mercury
·Product Management
Senior Product Operations Specialist
About this role
Build and scale Mercury's product operating systems, from launch programs and PM onboarding to product culture initiatives. You'll design repeatable mechanisms that help product teams work with clarity and speed as the company grows.
Must have
3-5 years experience in Product Operations, Program Management, Business Operations, or similar cross-functional role
Track record of owning cross-functional programs from concept through execution
Strong systems thinking with ability to design repeatable operating mechanisms
Excellent judgment and comfort operating in ambiguity
Strong organizational skills and attention to detail
Product mindset with focus on user needs and continuous improvement
Technologies
Responsibilities
Own Mercury's Product Launch Program including workflows, review processes, and retrospectives
Lead the New Grad PM Rotational Program coordinating rotations and evolving the experience
Build and own PM onboarding experience with thoughtful programming and documentation
Drive Product Culture programming including internal rituals and external events
Lead complex cross-functional initiatives across Product, Engineering, Design, and other teams
Benefits
Recruitment process
Role is based in Canada with remote work arrangement
Total rewards package includes base salary, equity, and benefits
Canadian salary range is 115,000 CAD - 143,700 CAD
Mercury is a fintech company, not an FDIC-insured bank
Mercury values diversity and belonging as an Equal Employment Opportunity employer
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